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How do I create an account?
  1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".

Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information.
How do I edit my account information?
  Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.
I have been requested to provide additional information.
  For your protection,  Morton Golf Sales may request additional information to provide proof of credit card ownership.  Customers may be requested to provide additional information, including a copy of your most recent credit card statement and a copy of a valid identification card, such as a driver's license.  Morton Golf Sales reserves the right to cancel any orders that may be considered fraudulent and will report unauthorized credit card transactions to the authorities.

Please fax this information to us at 001-916-808-2514 or mail to us at:

Morton Golf Sales
Attn:  Intl. Shipping Order Processing Department
3645 Fulton Avenue
Sacramento, CA  95821
USA
What are my shipping options and how much is my shipping?
 
Online Shipping Information

Whenever possible, Morton Golf Sales will ship orders via United Parcel Service (UPS). PO Box orders are not eligible for shipment with UPS. Our domestic shipping rates apply to orders shipped within the 48 contiguous states via UPS Ground and we must have a physical address on file for your order (ie. we cannot ship to a PO BOX).

Your shipping rate and shipping options will automatically apply based on your order amount, location, and shipping method of choice, allowing you to see the total cost of your order prior to submitting your payment details and obtaining an order number.

In-Store Pickup
Northern California-based residents can opt to pick up online orders conveniently at Haggin Oaks Golf Complex for free! Simply enter your shipping zip code into the online order form and the in-store pick up option will be available in the drop down menu.

Haggin Oaks Golf Complex
3645 Fulton Avenue
Sacramento, CA 95821

Additional Shipping Information
Orders to Alaska, Hawaii or Puerto Rico may ship via UPS or USPS.

Orders to APO/FPO/AE addresses are shipped via USPS.

International online orders ship via UPS or USPS.
I forgot my password.
  Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.
How do I return my product?
  RETURNS
Morton Golf LLC commits itself to providing products of exceptional value and high quality.  If you purchase an item from us and are not satisfied for any reason, you may return it to Morton Golf LLC for an exchange or full refund as long as the product is new and unused and in its original packaging. 
 
This guarantee is valid within 30 days of your receipt of the merchandise.  All return shipping charges must be prepaid (we will not accept returns shipped to us C.O.D.)  This refund is exclusive of any freight charges.  Freight charges are the responsibility of the consumer unless an item was shipped in error upon which Morton Golf Sales will issue a Call Tag to pick up the merchandise.

At the sole discretion of Morton Golf Sales, we may authorize the return of merchandise in brand new and unused condition after 30 days.  If Morton Golf Sales authorizes a return after 30 days, then it will be subject to a 15% restocking fee.  Merchandise returned within 30 days will not be subject to a restocking fee and will be eligible for a full refund.  All returned merchandise after 30 days must be preapproved.  Please contact our Customer Service department at 888-988-FORE (3673) for more information.

Exceptions and Exclusions:  Morton Golf Sales reserves the right to limit or refuse the return of certain merchandise, such as special orders, custom orders, personalized merchandise, and custom clubs, including PING WRX equipment which is customized.  Free goods, received as part of a promotional offer or sale, are also not eligible for return or exchange.

EXCHANGES
In order to return merchandise for exchange, the equipment must be in brand new and unused condition.  If you have hit the merchandise at the range, course, backyard, etc. or worn a pair of shoes outside, then it is no longer brand new and is not eligible for an exchange. 

To exchange brand new equipment, make a copy of your original invoice and include a note with any pertinent information.  For example, will you be exchanging for a different type of club, a different flex or a different size of shoe or glove?  There is a $10.00 charge for shipping on all exchanges.

Morton Golf Sales is not responsible for merchandise that is damaged during the return shipment.  Buyers are responsible for the return shipping and insurance costs as well as the shipping costs for sending out the exchanged merchandise.  We highly recommend insuring your return shipment.

Merchandise may be sent to the following address for return or exchange/replacement:

Morton Golf Sales
Order #0000 - Insert Your Order Number HERE
Attn. Seannie
3645 Fulton Avenue
Sacramento, CA 95821

Please Note:  All orders MUST include the original order number on the outside of the box or the shipment will be refused.  Please contact customer service toll free at 1-888-988-FORE (3673) for more information.
I received the wrong product.
  If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.
What is your return policy?
 
Need to Return Your Purchase? It's easy and it's FREE for apparel and shoes!
We want you to be 100% satisfied with your purchase but understand that sometimes an item needs to be returned. No worries - we are here to help!

OUR 30 DAY RETURN POLICY

You can return your merchandise for up to 30 days from the purchase date. Products must be in the condition you received them and in the original box and/or packaging. Any electronic product that has been opened and/or used cannot be returned unless the unit was received defective. Return shipping within the continental United States on apparel and footwear is absolutely free. You will be provided with a pre-paid UPS domestic or USPS domestic label to return the purchase.*

Please do not send your purchase back to the manufacturer.

If you would like to exchange an item on your order, please call us at 1-888-988-3673 or 1-916-808-0977 for additional assistance. Once we have received and inspected your return (usually within 72 hours of receipt) your refund will be credited to your original form of payment and issued within 7 days. You will receive an email confirmation that your return is completed. Please note, depending on your financial institution it may take an additional 2-10 business days for the credit to post to your account.

* Please note to use the provided pre-paid labels. Shipments must be sent from the United Sates.

CAN I EXCHANGE AN ITEM?

Yes! If you need help with an exchange, just call us at 888-988-3673, email us at mail@mortongolfsales.com or Live Chat with us. Your account will be charged for the new item and credited for the return.

ARE THERE RESTOCKING FEES?

No.
When will my order ship?
  Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.

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